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var(--line-soft)}.sp-msg-you{background:var(--cobalt-fill);color:#fff;align-self:flex-end;max-width:88%;border:0}.sp-msg-team{background:var(--glass);max-width:88%}.sp-msg-meta{display:flex;justify-content:space-between;gap:10px;font-size:.7rem;opacity:.75;-webkit-margin-after:4px;margin-block-end:4px}.sp-msg p{margin:0;white-space:pre-wrap}.sp-csat{display:flex;flex-direction:column;gap:10px;padding:14px;border-radius:var(--r-sm);background:var(--glass);border:1px solid var(--line-soft);-webkit-margin-after:16px;margin-block-end:16px}.sp-csat>p{font-size:.85rem;font-weight:600}.sp-stars{display:flex;gap:4px}.sp-star{width:30px;height:30px;display:grid;place-items:center;color:var(--text-3);transition:color .12s,transform .12s}.sp-star:hover{transform:scale(1.08)}.sp-star svg{width:20px;height:20px;fill:none;stroke:currentColor;stroke-width:1.6;stroke-linejoin:round}.sp-star.filled{color:var(--gold)}.sp-star.filled svg{fill:currentColor}.sp-reply-box{display:flex;flex-direction:column;gap:10px}@media (prefers-reduced-motion:reduce){.support-panel{animation:none}}